Cookies Settings

• Essential Cookies – Required for the site to work, including navigation, appointment booking and security. These can’t be switched off.
• Performance Cookies – Help us understand how the site is used so we can make it clearer and more useful.
• Marketing Cookies – Allow us to show you relevant ads and measure how those ads perform across other platforms. Only set with your consent.
• Functionality Cookies – Remember your preferences (e.g. location, form input) so you don’t have to set them every visit.

• Essential Cookies – Required for site functionality (e.g., navigation, appointment booking).
• Performance Cookies – Help us understand how the site is used.
• Marketing Cookies – Allow us to show relevant ads and measure their performance.
• Functionality Cookies – Remember your preferences (e.g., location, form input).

You can manage your cookie preferences at any time through our Cookie Settings panel – usually shown as a pop-up on your first visit, and also available via the “Cookie Settings” link in our website footer.

Essential cookies are always on because the site can’t function without them. For everything else, we ask for your consent before cookies are set, and you can change or withdraw that consent whenever you like.

You can also block or delete cookies directly through your browser settings, though some parts of our site may not work properly if you do.

We use trusted third-party services that may set their own cookies, including:

• Google Analytics – website analytics
• Meta (Facebook) Ads – advertising and audience insights
• Embedded tools such as YouTube, Calendly or similar booking and content platforms

These third parties collect information in line with their own privacy policies. Some may store or process your information outside Australia, including in the United States. We don’t control how these third parties use that information once they collect it.

Where personal information is shared with overseas recipients, we take reasonable steps to ensure its handled consistently with the Australian Privacy Principles. You can read more in our Privacy Policy.

If you’d like to opt out of non-essential cookies, you can:

• Click the “Cookie Settings” link in our website footer to update your preferences
• Adjust your browser settings to block or delete cookies

Opt out directly with third parties using their own tools (for example, Google Ads Settings and Meta Ad Preferences)

Different cookies last for different lengths of time. Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period – typically from a few days up to 24 months – or until you delete them.

Any personal information we collect through cookies is kept only for as long as we need it for the purpose it was collected, and then securely destroyed or de-identified in line with our Privacy Policy and the Privacy Act 1988 (Cth).

Under the Australian Privacy Principles, you have the right to:

• Ask what personal information we hold about you
• Ask us to correct it if it’s wrong or out of date
• Withdraw your consent to non-essential cookies at any time
• Make a complaint if you’re not happy with how we’ve handled your information

If you have a privacy concern, please reach out to us first using the contact details below. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.